The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 532 |
| Houston, TX | 396 |
| Denver, CO | 273 |
| Washington, D.C., DC | 262 |
| Seattle, WA | 248 |
| Philadelphia, PA | 244 |
| Atlanta, GA | 229 |
| San Francisco, CA | 149 |
| Sacramento, CA | 147 |
| Orlando, FL | 144 |
| Indianapolis, IN | 137 |
| Boston, MA | 129 |
| Miami, FL | 128 |
| Portland, OR | 119 |
| Detroit, MI | 112 |
| Brooklyn, NY | 108 |
| Minneapolis, MN | 104 |
| Littleton, CO | 103 |
| Oakland, CA | 95 |
| Jacksonville, FL | 93 |
| Pittsburgh, PA | 84 |
| Salt Lake City, UT | 82 |
| Baltimore, MD | 78 |
| New York City, NY | 73 |
| Tampa, FL | 62 |
| San Jose, CA | 62 |
| Tacoma, WA | 44 |
| Reno, NV | 42 |
| Dallas, TX | 38 |
| Saint Paul, MN | 37 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
NaturalVentilation (@NaturalVentila1) reported @X1000D Do you have basic reading comprehension problem? Comcast is data capping using their own opaque meters.
- AV44 (@Bigdaddy_Perry) reported
Anytime these Haitians in my house piss me off, I go on my Xfinity app and suspended the WiFi access on their devices and tell them there is an outage in the area.
- jon (@jnyasn) reported
@comcastcares Hey Comcast need some help here.
- Dustin Williamson (@PantsOfParty) reported
@Xfinity @comcast @comcastcares so during a pandemic you are going to introduce data caps. Everyone else has gotten rid of them and you add new ones. Awful company. If you weren’t a monopoly you would be out of business.
- 𝓴𝓪𝓭𝓮𝓷 (@____kaden) reported
@Xfinity yall wifi ******* SUCKS bro
- SGR (@sgeorgetter) reported
@Big_Jimbo75 While that’s true most places, that’s not really the problem here. In Chicago I can get AT&T, Spectrum, RCN, or Xfinity. It’s more that my apartment building decided for me that it can only be AT&T, and they went with a provider that no longer offers true cable for new customers.
- super popular and definitely mean (@lil_oonz) reported
@Xfinity NEED HELP INTERNET IS OUT
- Angelo Mariucci (@angelom1972) reported
@SAINtJHN @Xfinity @SoundCloud Comcast service service sucks!! Has not worked right since 11/11!!!
- Angelo Mariucci (@angelom1972) reported
@Xfinity @HERMusicx @pandoramusic Comcast service service sucks!! Has not worked right since 11/11!!!
- Dustin Williamson (@PantsOfParty) reported
@comcastcares my speeds are my modem at only 421 mbps down doing repeated tests. I pay for gigabit. I need this fixed ASAP and get the speeds I pay for.
- Lovernkrands🇺🇸🇹🇼 (@KMTHAN) reported
Usually I have to pay 79.99 for Rugby Pass on NBC Sports. Right now they moved all rugby game to Peaco*ck. Since I am xfinity customer, now I have all free rugby to watch.
- Anime Kaiser Willy II (@praesto04) reported
******* comcast kills my internet in the middle of the watchalong. what ******** do we pay these hacks for?
- Dustin Williamson (@PantsOfParty) reported
@comcastcares For free? So during a full pandemic I have to pay more to a monopoly company? I just get screwed. You get rich. I get poor. I can’t switch or leave either No wonder you are one of the US’s most HATED companies.
- Dustin Williamson (@PantsOfParty) reported
@comcastcares I’m gonna start paying bills with credit cards to make you guys pay higher fees and do anything possible to help you guys lose money. If I have to pay for unlimited data I will make sure to have multiple 4K streams going 24/7/365!!! I will use wayyyyy more data!!!
- Dustin Williamson (@PantsOfParty) reported
@NaturalVentila1 @comcastcares And that 5% is more like 10%. They have been saying 5% for years. They are pure lying because that statement means no increased amount of people over 1 TB since pandemic. It is bogus **** from a monopoly.
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